Terms & Conditions
Effective from: July 2025
Welcome to Alchēvara Global (“Company,” “we,” “our,” or “us”). By subscribing to our services, accessing our platform, or using our consulting solutions, you agree to comply with and be bound by the following Terms & Conditions.
1. Services Offered
We provide a combination of business consulting services and access to cloud-based ERP software. These services are tailored to assist businesses in logistics, supply chain optimization, inventory, operations, and enterprise management.
2. Subscription Plans & Custom Plan
Alchēvara Global offers various subscription plans to cater to different business needs, including:
Starter Plan
Growth Plan
Enterprise Plan
We also offer a Custom Plan, designed for businesses with specific or dynamic requirements. Under the Custom Plan, you pay only for what you use, including modules, features, integrations, and resource usage. Pricing and features are mutually agreed upon before service activation.
By subscribing to any of our plans, you agree to the recurring billing terms associated with your plan unless otherwise specified.
3. Payment Terms
All subscription fees are payable in advance, either monthly, quarterly, or annually, depending on the selected billing cycle.
We accept payments in INR (for Indian clients) and EUR/USD (for international clients).
Payments are processed securely via our authorized billing partner, ARSCAGE Fashion, and all invoices will reflect this entity as the payment recipient.
All applicable taxes, including GST or VAT, will be applied based on the client's billing country.
Late payments may result in service suspension or termination without notice.
4. Cancellation & Refund Policy
You may cancel your subscription at any time.
No refunds will be issued for partially used billing periods.
Refunds, if applicable under special cases (e.g., technical failure), will be evaluated and processed within 14 business days after investigation.
5. Use of Services
Services are licensed, not sold. You may not resell, distribute, or replicate our platform without written consent.
Users must not misuse the service, attempt unauthorized access, or compromise the integrity of the systems or data.
6. Intellectual Property
All software, content, methodologies, dashboards, tools, and configurations used or delivered as part of the services remain the sole intellectual property of Alchēvara Global.
Clients retain ownership of their own data entered into the platform or provided during consulting.
7. Limitation of Liability
Alchēvara Global shall not be held liable for indirect, incidental, or consequential damages, including but not limited to data loss, business disruption, or financial loss.
In all cases, our maximum liability will not exceed the amount paid by the client in the last 3 months for the relevant service.
8. Privacy & Data Protection
We are committed to protecting your data in compliance with global privacy standards. Please refer to our separate Privacy Policy for details on how we collect, store, and use your data.
9. Disputes & Jurisdiction
In case of any disputes, efforts will be made to resolve the issue amicably. If unresolved, the matter shall be subject to the laws of India, regardless of the client’s location. Any legal proceedings shall be governed by Indian law and resolved under a court of competent jurisdiction within India.
10. Modifications to Terms
We may update these Terms & Conditions periodically. All updates will be posted on our website. Continued use of our services constitutes acceptance of the revised terms.
11. Contact Us
For questions regarding these terms, contact: